1. Information We Collect

We collect both personally identifiable information and non-personally identifiable information to provide and improve our services.

A. Personal Information You Provide:

• Name, email address, phone number, and mailing address.
• Credit card details, billing address, and transaction history for bookings and payments.
• Event details such as the type of service requested, event date, venue, and special requests.

B. Information Collected Automatically:

• IP address, browser type, device type, pages visited, and time spent on the site.
• Cookies and tracking technologies that help us enhance your experience.

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide our services, such as event security and crowd control.
• To process payments and handle transactions related to our services.
• To enhance the functionality of our website and improve your experience.
• To send you communications, such as updates, confirmations, or promotional content (if opted-in).
• To comply with legal obligations and protect our rights.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

• Encryption for sensitive data, such as payment information, during transmission.
• Access control policies to ensure only authorized personnel have access to your data.
• Regular security measures to prevent unauthorized access or data breaches.

While we strive to protect your data, please note that no security system is perfect, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist in providing services like payment processing and IT support.
• Legal Compliance: When required by law or to protect our legal rights, we may disclose your personal data.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of the business transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to analyze how visitors interact with our website and enhance your experience. You can disable cookies through your browser settings, but this may affect certain website functionalities.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: The right to request access to the personal data we hold about you.
• Correction: The right to correct any inaccuracies in your personal information.
• Deletion: The right to request that we delete your personal data (subject to legal exceptions).
• Opt-Out: The ability to opt-out of receiving marketing communications from us.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware of such data collection, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Effective Date”. Please review this page regularly.